CUSTOM WORKFLOWS
FOR EVERYDAY BUSINESS
BizDesk↗
Manage customer accounts, track payments and keep follow-ups on schedule.
- Customer accounts and invoice records
- Payment plans, balances and receipts
- Customer conversations and follow-up tasks
SOFTWARE. SYSTEMS. SIMPLIFIED.
Clear records.
Connected teams.
Better decisions.
Software implementation and IT services for businesses, public agencies and estate companies. Connect customer or applicant records, payments and follow-ups—and support the infrastructure behind them.
◎ THE WHOLE PICTURE, IN ONE PLACE
YOUR WORKSPACE
JDA clearer view of today.
OverviewCustomersPaymentsActivity
Customer accountConnected Records up to date
Next actionFollow upOne clear next step
AM
Alex MorganCustomer record · Example
Payment confirmedJT
Jordan TaylorApplication record · Example
In review Every record has a history.View activity ↗
Less searching. More clarity.
The records your team needs
for the next conversation.
THOUGHTFULLY BUILT FOR Growing businesses Public services Real estate companiesBuilt around the way you work.
SOLUTIONS FOR YOUR ORGANIZATION
The AGS Desk family.
Built around your work.
Explore BizDesk, GovDesk and PropertyDesk: the products in the AGS Desk family. We agree on your organization’s workspace, workflows, integrations, training and support before delivery.
GUIDED DEMO
FOR PUBLIC SERVICES
GovDesk↗
Help government agencies review applications, record decisions, track document issuance and keep applicants informed.
- Applications, approvals and document issuance
- Document reviews, fees and staff decisions
- Published updates and citizen portal access
GUIDED DEMO
FOR REAL ESTATE COMPANIES
PropertyDesk↗
Manage property sales, customer payments and ongoing estate services in one place.
- Customers, properties and purchase agreements
- Installments, receipts and traceable corrections
- Progress updates, estate fees and buyer portal access
A scoped implementation, followed by the hosting and support plan you choose. See what is included and how pricing is agreed below.
LET’S WALK THROUGH IT TOGETHER
Your workflow.
A guided demonstration.
Meet with AGS to see how records, payments and follow-ups can work for your team. We’ll focus on your priorities and answer your questions.
Request a demo
Use the inquiry form to share your area of interest and preferred times. We’ll arrange a walkthrough with you.
Customer account / OverviewILLUSTRATION · USD
Taylor Lee
Service agreement · INV-1042
Invoice amount$12,000Sample invoice · USD
Payment recorded$4,000Initial payment · Oct 23, 2026
Balance remaining$8,0004 agreed payments of $2,000
The next step
Recent activity
- Initial payment recordedOct 23, 2026 · $4,000
- Payment plan agreedOct 23, 2026 · 4 remaining payments
- Invoice linked to customerOct 23, 2026 · INV-1042
Linked records. Clear activity history.Guided walkthroughs with AGS
Unfinished work becomes a task someone owns.
For example, a permit is approved and its fee is recorded, but issuance is still outstanding. The Action Center highlights that case, links the decision and payment records, and lets a staff member take responsibility for the follow-up. Reviewing the alert preserves the original records.
See the GovDesk workflow ↗OUR APPROACH
Start with the work.
Make the system fit.
Tell us what your team needs. We work with you to define the solution, put it in place and support your team as you use it.
Understand your needs
We listen to your team, review how you work and agree on priorities, scope, costs and milestones.
Build & connect
We build and configure your solution, connect the agreed systems and test the workflow with your team.
Launch & support
We launch your solution, help your team get comfortable with it and provide support under the agreed plan.
ONE PRODUCT FAMILY · YOUR OWN WORKSPACE
AGS Desk.
Your organization, connected.
AGS Desk brings PropertyDesk, GovDesk and BizDesk into one product family. We scope your company or agency’s workspace, products and access around the way your organization works.
A workspace for your organization
Define your organization’s records, settings and staff access within its own workspace. Access boundaries are configured and tested as part of implementation.
Access by responsibility
Define staff duties and approval permissions. Buyer and citizen portal access is configured around each person’s permitted records and published updates.
A focused first implementation
Start with an agreed workflow and pilot, then expand the selected products, integrations and support as your organization’s needs develop.
Your proposal defines the selected products, portal features, access permissions and rollout. Public screenshots and guided demonstrations use fictional records.
Explore PropertyDesk for your estate company ↗WHAT YOU ARE BUYING
A defined project.
Support after launch.
BizDesk, GovDesk and PropertyDesk are configurable software solutions delivered through a scoped implementation. We agree on the features, responsibilities and costs with you before work begins.
Set up for your team
Your proposal defines workflow configuration, staff roles, agreed data migration and integrations, testing, training and launch.
Choose the support you need
Hosting, backups, maintenance and support are priced separately where applicable. Client-hosted deployments have an agreed division of responsibilities.
Quoted for the scope
Costs depend on workflows, users, data volume, integrations and hosting requirements. Provider charges and recurring fees are identified in the proposal.
IT SUPPORT & TECHNOLOGY SERVICES
IT support for
the way you work.
Data center and networking services. Explore network design, implementation, migration, technical support and cloud planning alongside our software services.
Discuss your IT needs Explore data center & networking services ↗01Networks & connectivity+
Plan and implement enterprise networks, migrate existing environments, and configure routing, switching and connectivity. We agree on testing, handover and support for your project.
Design · Implementation · Migration02Cloud & data+
Host your applications, organize your data and plan for recovery. We set up cloud or client-hosted systems, storage and backups around your needs.
Hosting · Storage · Backup & recovery03Software & AI automation+
Build applications that fit your work and connect the tools you already use. We set up payment reminders, follow-ups and AI assistants that answer routine questions using your approved information.
Applications · Integrations · AI assistants04IT consulting & support+
Get help choosing technology, resolving technical issues and improving your existing systems. We agree on the support coverage and responsibilities your team needs.
Assessment · Implementation · Ongoing supportOUR COMPANY. OUR EXPERIENCE.
AGSPEOPLE. PROCESS. TECHNOLOGY.Infrastructure experience.
Practical software and IT.
Althos Global Systems is a software and IT services company based in Maryland, USA, working with businesses and public-sector organizations.
Althos Global Systems began in 2015 as Luxury IT Services. Our experience includes network design, implementation and migration across data center projects, alongside contract and subcontract engagements supporting enterprise and public-sector organizations.
Today, that infrastructure experience informs our approach to software and IT services.
Network design
Planning network infrastructure around operational requirements.
Implementation
Putting agreed designs into place as part of project delivery.
Migration
Moving network environments through planned change.
BEFORE YOU GET STARTED
Answers for your team.
Can buyers or citizens access their own portal?+
Yes. Buyer portal access is part of the PropertyDesk offering, and citizen or applicant portal access is part of GovDesk. We scope the records, statements, case updates and enquiry features available to each user, with identity checks, permissions and rollout agreed for your implementation.
Does each company or agency get its own workspace?+
Each organization’s implementation is scoped around its own workspace. We agree on enabled products, staff permissions and customer-facing access, then configure and test the access boundaries before rollout.
What does an implementation include?+
We agree on workflows, user roles, configuration, integrations, testing, training and launch. Your proposal identifies which data migration, hosting and ongoing support services are included and how they are priced.
How long does implementation take?+
Timing depends on the number of workflows, data quality, integrations and review requirements. After discovery, we provide milestones and acceptance criteria. A focused pilot can establish the process before a wider rollout; we confirm dates in your proposal.
Can you migrate our existing records?+
We review your spreadsheets or existing system exports, agree on field mapping and cleanup, and test a sample import with you. Migration scope, access requirements and final reconciliation are agreed before moving production records.
Will our staff receive training and support?+
We define role-based training, handover materials and support coverage in your agreement. Ongoing maintenance, response arrangements and responsibilities are specified for your hosting and support plan.
Can you connect email, WhatsApp or payment providers?+
We assess connections supported by your chosen providers and authorized business accounts. Provider availability, fees, permissions and message rules are confirmed during scoping. We test each agreed integration before activation.
Where does AI fit?+
AI can summarize records, draft follow-ups and help answer routine questions using approved information. We define access, human review and escalation rules with you. AI and messaging connections are scoped as part of the implementation.
Can we use our own infrastructure and currency?+
We can scope cloud or client-hosted deployments, with agreed access, storage, backups and recovery responsibilities. Currency, date formats and payment rules are configured for your organization; the website figures are fictional examples.
How do we arrange a demonstration?+
Send an inquiry with the product you are interested in and preferred times. We aim to respond within two business days and arrange a guided walkthrough focused on your needs. Sending an inquiry does not automatically book an appointment.
START A CONVERSATION
Tell us about
your organization.
Request a guided demonstration or discuss a project. Send a short inquiry here. We aim to respond to the email you provide within two business days.
For general questions, use the chat button. To reach our team from an AI conversation, select its menu and choose “Switch to a human.”
Mailing addressP.O. Box 822La Plata, MD 20646
United States